Patient services
We’re ready to lend a hand.
New patients
Are you new to NeighborHealth and need a primary care provider (PCP)? We can help you choose your PCP in the Adult Medicine Department or Family Medicine Department.
Have a patient under 18 in your family? Please call the Pediatrics Department at 617-568-4477.
Existing patients
As our patient and neighbor, you can always count on our Patient Services staff to get the care you need. We’ll help you sign up for health insurance, renew existing plans, and enroll in the East Boston Neighborhood Health Center WellSense Alliance plan.
Call us to make an appointment at 617-568-4600 or visit us at 79 Paris St., 2nd floor, Mon-Fri 8:00 a.m. – 5 p.m.
Your records
MyChart
Keeping up to date with your healthcare is easy when you install the MyChart app on your smartphone. Call 617-568-4600 during business hours to receive a MyChart activation code. We can even also help configure and reset your password!
Your medical records
Our electronic medical record system is a secure and efficient way to have your health information, including appointment notes and test results, readily available to your provider so that they can make timely decisions about your treatment.
Insurance and financial assistance
Insurance options
Our priority is keeping our communities healthy, and to make that happen we offer low to no cost health insurance plans and programs with other organizations to all individuals and their families.
Patient financial assistance program
NeighborHealth helps our Massachusetts neighbors easily apply for affordable health coverage through public assistance programs that are designed with everyone’s needs in mind.
